Tara Gallagher -
Horrible Mistake

I have never been so thoroughly disgusted with something that came with such a hefty price tag. This product is so unfit, it feels as though I’ve been scammed. I have to paste and reapply the sheets almost daily. The pictures attached are less the 24 hours after I pasted and applied the wallpaper for the 4th time. I would NEVER recommend this product. If it weren’t for the amount I paid for this excuse of a mural, I’d have balled it up and tossed it in the trash due to the constant frustration.

Svar från Rebel Walls

Thank you very much for your feedback and we are really sorry to hear about this problem. On rare occasions, for some reason, the adhesive is not adhearing to the wall as it should or the reason for the problem could relate to the surface of the wall. To be able to secure the best way moving forward, we need your help to be able to investigate this a bit further. We will contact you via e-mail and we would really appreciate if you could take the time and respond to our questions. We are confident that we will find a solution that you will be happy with. //Team Rebel Walls


Teresa Puyal Sanz -
You got it wrong!

The piece I ordered didn’t match the one you supplied. As it was a repair, it was difficult and expensive fit everything

Svar från Rebel Walls

Thank you for your feedback and for the additional e-mail communication. We are happy that we were able to sort out the mistake, and with your help identify the specific section that you needed. Thank you again for your feedback! //team Rebel Walls


Caroline Aldon -
Did not stick

The peel and stick version of the wallpaper did not have enough glue and has started to peel off from the wall. So disappointed.

Svar från Rebel Walls

We are sorry to hear about this. I know that you are already in contact with our customer service and together we will find a solution that works with your wall. //team Rebel Walls


Elfvik Strand Event o Catering AB -
Tapet

Tapeten är väldigt suddig, bygger på ett foto av låg kvalitet, missnöjd, ser suddigt o kladdigt ut!

Svar från Rebel Walls

Tråkigt att höra att du inte är nöjd med tapeten. Vänligen maila oss på [email protected] så ska vi hjälpa dig att hitta en lösning. //Team Rebel Walls


Sarah Harvey -
Ordered additional wallpaper

and the pattern did not start in the place requested so now we have mismatched wallpaper as we did not have time with the decorators to reorder

Svar från Rebel Walls

Sorry to hear about this! Please e-mail us some pictures on [email protected] so that we can take a look at what has happened and find a solution for you. //Team Rebel Walls


Medius Ltd -
Not seen it yet

Hoping to be put up this weekend. then i can review.

Svar från Rebel Walls

We look forward to some more stars when it is up on your wall then ;) //Team Rebel Walls


James Ramsden -
Wallpaper paste unusable!

Was going to hang the paper today but couldn't because the wallpaper paste they supplied is completely unusable! Lumps in the whole thing, some the size of golf balls no matter how vigorously you whisk. Followed the instructions to the letter. Do yourself a favour buy your own paste. Not happy at all

Svar från Rebel Walls

Sorry to hear that you had problems with the paste. We rarely hear from customers regarding problems with the paste but of course it requires quite some stirring for the lumps to disappear. Please send us an e-mail on [email protected] if you need any further assistance.


Pauline Turgoose -
BEWARE OF ADDITIONAL COSTS!

BEWARE OF ADDITIONAL COSTS! The import tax needs to be more prominent on the site. I was very shocked that I had to pay the UPS delivery driver £70 as the site advertises free delivery. Complained to Rebel Walls who said it is on the site. I have no recollection of seeing this at all and customer services were very unhelpful. Not able to speak to customer services as the number on their site is incorrect, the only way was by online chat.

Svar från Rebel Walls

Hi Pauline, and thank you for your feedback. We are really sorry that you and our UK customers are affected by import taxes, but we do inform about it in the checkout. However, we take your feedback into account and will try to clarify it even more online. Our phone (+46 33 20 80 00) is open Monday - Friday between 09-16 (CEST). Best Regards, Kristian, Rebel Walls


Kerstin Nyman -
Vasstapet

Har inte öppnat paketet än och inte sett eller börjat sätta upp tapeterna och kan inte utvärdera dem!


Lynn Lai -
Don’t order the samples huge huge waste…

Don’t order the samples huge huge waste of money, half of it was covered in stupid branding so you couldn’t even see how the wall paper would look on the wall and the patterns weren’t the full scale of what it would look like on the wall but a portion of the full pattern! So useless and I wasted so much money and am so so disappointed - won’t be ordering from them any time soon.

Svar från Rebel Walls

Hi Lynn, and thank you for your feedback! I'm sorry you are not happy with the samples. We have adapted each sample to show the pattern in the best way given it's conditions but because many of our designs are so large and contain many colors, it is unfortunately impossible to show all the details on a sample in A3 format. Rebel Walls have a 100% Happy Customer Guarantee, so in case you're not pleased with the purchase we will gladly offer either a replacement order, or a full refund. Our support team will contact you asap. Best Regards, Kristian, Rebel Walls


Katarina Reigo -
Ytterst missnöjd

Ytterst missnöjd! På hemsidan vid beställning fick man välja hur man ville ha mönstret, men nu när vi tapetserat klart inser vi att vi fick något helt annat. Ser inte bra ut. Blad osv också ser skurna i även där det inte är skarv i tapet. Och det är ju inte som man har tid för att få en ny rulle tapet och göra om allting, utan kommer påminnas om missnöjet varje dag. Kommer inte rekommendera detta!

Svar från Rebel Walls

Hej Katarina, Tack för din feedback! Vår kundtjänst kommer genast att kontakta dig för att utreda vad som hänt. Rebel Walls har en 100% nöjd-kund-garanti och vi ska självklart se till att du till slut blir helt nöjd med din tapet och vår service. mvh Kristian, Rebel Walls


NewVo Interiors -
Poor communication with us

Poor communication with us. All you do is send out no reply e-mails nad we have no real contact

Svar från Rebel Walls

Hi John, Thank you for your feedback! My sincere apologies for this happening. Our Customer Support will contact you asap to find out what has happened and what we can do to make it up to you. Best regards Kristian, Rebel Walls


H&M CONCEPT -
Aucune information sur notre livraison

Aucune information sur notre livraison Heureusement que nos voisins de palier nous ont prévenu que notre colis était dans un dépôt et ce depuis 3 semaines Aucun avis de votre part


Ahmed -
Commande non recu à date

Commande non recu à date


Laure -
Très difficile de faire une commande…

Très difficile de faire une commande avec un positionnement du motif ersonnalisé. La plateforme téléphonique non compétente. Dur de les comprendre (il y a un décalage de quelques secondes)

Recensioner om Rebel Walls

4.8 av 5 | 2869 omdömen



Rebel Walls Sverige

Vi är ett svenskt tapetföretag som har både designstudio och produktion på vårt huvudkontor i Borås. Vi erbjuder extraordinära designtapeter och hjälper även våra kunder att anpassa tapeterna efter deras önskemål och projekt.

Rebel Walls är en del av Gimmersta Group tillsammans med Sandberg tapeter och Pinx Prints. Vi har en miljövänlig och hållbar tapetproduktion när det gäller bland annat spill och energiförbrukning.

Vi finns här om du har några frågor eller om du har ett spännande tapetprojekt på g!

Kontakta oss

[email protected]

+4633208000

Mariedalsgatan 7

50338

Borås

Sweden